Customer Loyalty and Growth Associate (m/f/d) German speaker

Onsite Lisbon, Lisbon, Portugal

customer experience

greenhouse

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Job description

You will support customer retention and growth by managing renewals and identifying upsell opportunities. This role is based in Lisbon and requires strong communication skills in English and German.

Details

Lisbon, Portugal, work from office
Fixed-term position with potential for extension
Excellent written and verbal communication skills in English and German

The work

Manage the renewal process for assigned customers
Identify and pursue upsell and growth opportunities
Support customers with license upgrades and migrations
Conduct product demos and advise customers on solutions