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Chime

8 days ago

Manager, CRM

Onsite · San Francisco, CA, USA San Francisco, CA, USA

sql growth marketing

greenhouse

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AI TL;DR

You will manage Chime's CRM platform and ensure effective member engagement through various channels. This role requires technical expertise and leadership in implementing scalable CRM solutions.

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Clear role · 80/100 against the market band on this page.

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  1. What would you ship in the first month as Manager, CRM at Chime?
  2. Which tradeoff in the description would you ask about first?
  3. How do you explain a production incident to this team?
  4. What would you measure in the first two weeks?
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Job description

You will manage Chime's CRM platform and ensure effective member engagement through various channels. This role requires technical expertise and leadership in implementing scalable CRM solutions.

Details

  • San Francisco, CA, USA, work from office
  • $150,000—$208,000 USD
  • 6–8+ years of experience
  • Skills: SQL, CRM platforms like Braze or Salesforce Marketing Cloud

The work

  • Own the strategy and health of Chime’s CRM platform and channel ecosystem
  • Lead projects to implement and scale new tools and capabilities
  • Monitor and improve channel health across email, push, in-app, and SMS
  • Design and improve processes behind lifecycle execution