Save application

abacus

6 days ago

Engineer, Enterprise Service Desk

Onsite Athens-Clarke County, Georgia, United States; Atlanta, Georgia, United States; Boston, Massachusetts, United States; Charlotte, North Carolina, United States; Chicago, Illinois, United States; Columbus, Ohio, United States; Fort Lauderdale, Florida, United States; Frisco, Texas, United States; Miami, Florida, United States; New York, New York, United States; Newark, New Jersey, United States; Orlando, Florida, United States

enterprise service desk-healthcare

greenhouse

Match & cover letter

Create a profile to see your match and get a cover letter for this role.

Create profile and match

Job description

You will design and implement systems while providing top-notch support to clients. This role involves resolving complex issues and ensuring customer satisfaction.

Details

  • 5–7 years of systems engineering experience required
  • 5–7 years of experience working in Microsoft environments required
  • Associate’s degree in a technology-related field required
  • Location: Athens-Clarke County, GA; Atlanta, GA; Boston, MA; Charlotte, NC; Chicago, IL; Columbus, OH; Fort Lauderdale, FL; Frisco, TX; Miami, FL; New York, NY; Newark, NJ; Orlando, FL

The work

  • Resolve new and escalated service tickets and complex issues
  • Assist clients with the design, installation, and configuration of systems
  • Troubleshoot and resolve client emergencies with minimal oversight
  • Create and maintain high-quality, detailed documentation