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Talkiatry

7 days ago

Operations Manager, Therapy Program

Onsite · New York, NY New York, NY

sql full time

speedrun

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AI TL;DR

You will manage the operations team to ensure patients receive timely access to therapy. This role involves leading a team and optimizing processes to improve patient care.

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Clear role · 80/100 against the market band on this page.

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  1. What would you ship in the first month as Operations Manager, Therapy Program at Talkiatry?
  2. Which tradeoff in the description would you ask about first?
  3. How do you explain a production incident to this team?
  4. What would you measure in the first two weeks?
  5. Which part of your last project maps to this stack?

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Job description

You will manage the operations team to ensure patients receive timely access to therapy. This role involves leading a team and optimizing processes to improve patient care.

Details

  • New York, NY, work from office
  • 5+ years of experience in operations management
  • Skills: SQL proficiency

The work

  • Oversee the therapy referral-to-care journey for patients
  • Build and refine workflows for patient support
  • Lead and develop an offshore team of Patient Care Coordinators
  • Use data to drive continuous improvement across key performance metrics