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Thatch

7 days ago

Operations Specialist, Billing and Collections

Onsite · Austin, Texas, United States Austin, Texas, United States

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AI TL;DR

You will manage billing and collections tasks at Thatch in Austin, Texas. This role involves resolving overdue invoices and ensuring accurate enrollments for employers.

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Solid listing · 60/100 against the market band on this page.

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  1. What would you ship in the first month as Operations Specialist, Billing and Collections at Thatch?
  2. Which tradeoff in the description would you ask about first?
  3. How do you explain a production incident to this team?
  4. What would you measure in the first two weeks?
  5. Which part of your last project maps to this stack?

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Job description

You will manage billing and collections tasks at Thatch in Austin, Texas. This role involves resolving overdue invoices and ensuring accurate enrollments for employers.

Details

  • Austin, Texas, onsite work
  • $74,000—$95,000 USD salary
  • 2+ years of direct experience in billing or collections
  • Bachelor's degree required

The work

  • Manage a high-volume queue of billing and collections tasks
  • Investigate and resolve billing discrepancies
  • Make independent decisions on collections strategy
  • Build and maintain Standard Operating Procedures for billing and collections