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ElevenLabs

7 days ago

Account Management Lead - Western Europe

Remote · Germany Germany

full time

speedrun

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AI TL;DR

You will lead a team of Account Managers in Western Europe, focusing on customer retention and expansion. This remote role requires strong leadership and strategic direction to drive post-sales success.

AI match

Solid listing · 60/100 against the market band on this page.

Interview prep for this job

  1. What would you ship in the first month as Account Management Lead - Western Europe at ElevenLabs?
  2. Which tradeoff in the description would you ask about first?
  3. How do you explain a production incident to this team?
  4. What would you measure in the first two weeks?
  5. Which part of your last project maps to this stack?

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Job description

You will lead a team of Account Managers in Western Europe, focusing on customer retention and expansion. This remote role requires strong leadership and strategic direction to drive post-sales success.

Details

  • Remote within Europe
  • 10+ years of experience in account management or post-sales roles
  • 5+ years of direct people leadership experience
  • Proficiency in German or French required

The work

  • Lead and develop a high-performing Account Management team
  • Manage priority accounts and drive customer engagement
  • Set strategic direction for the team aligned with company goals
  • Design and implement playbooks for renewals and upsells