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ElevenLabs

7 days ago

Account Manager - India

Remote · India India

full time

speedrun

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AI TL;DR

You will manage enterprise customer relationships and help them deploy conversational agents on our platform. Your role focuses on driving revenue growth and optimizing customer experiences.

AI match

Solid listing · 60/100 against the market band on this page.

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  1. What would you ship in the first month as Account Manager - India at ElevenLabs?
  2. Which tradeoff in the description would you ask about first?
  3. How do you explain a production incident to this team?
  4. What would you measure in the first two weeks?
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Job description

You will manage enterprise customer relationships and help them deploy conversational agents on our platform. Your role focuses on driving revenue growth and optimizing customer experiences.

Details

  • Remote work in India
  • 7-11 years of Customer Success or Account Management experience
  • Experience with B2B SaaS, Developer Tools, or AI/ML products
  • Familiarity with API Integrations and SDKs

The work

  • Advise on agent design, conversation flows, and voice customization
  • Guide customers on deploying and scaling agents across various platforms
  • Analyze performance data to identify optimization opportunities
  • Drive revenue growth through cross-sell opportunities and account expansion