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ElevenLabs

7 days ago

Account Manager - Brazil

Remote · Mexico Mexico

full time

speedrun

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AI TL;DR

You will manage enterprise customer accounts and help them deploy conversational agents on our platform. This role focuses on driving revenue growth and optimizing customer experiences.

AI match

Solid listing · 60/100 against the market band on this page.

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  1. What would you ship in the first month as Account Manager - Brazil at ElevenLabs?
  2. Which tradeoff in the description would you ask about first?
  3. How do you explain a production incident to this team?
  4. What would you measure in the first two weeks?
  5. Which part of your last project maps to this stack?

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Job description

You will manage enterprise customer accounts and help them deploy conversational agents on our platform. This role focuses on driving revenue growth and optimizing customer experiences.

Details

  • Remote work from Mexico
  • 5+ years of experience in Customer Success or Account Management
  • Fluent in Portuguese and English

The work

  • Advise customers on agent design, conversation flows, and tool integrations
  • Analyze agent performance data to identify optimization opportunities
  • Drive revenue growth by identifying expansion opportunities
  • Collaborate with Sales, Engineering, and Customer Success teams