ElevenLabs
7 days ago
Account Management Lead - UK/I
Remote · United Kingdom United Kingdom
full time
speedrun
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AI TL;DR
You will lead a team of account managers in the UK&I region, focusing on customer success and team performance. This remote role involves strategic direction and hands-on management of key accounts.
AI match
Solid listing · 60/100 against the market band on this page.
Interview prep for this job
- What would you ship in the first month as Account Management Lead - UK/I at ElevenLabs?
- Which tradeoff in the description would you ask about first?
- How do you explain a production incident to this team?
- What would you measure in the first two weeks?
- Which part of your last project maps to this stack?
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Job description
You will lead a team of account managers in the UK&I region, focusing on customer success and team performance. This remote role involves strategic direction and hands-on management of key accounts.
Details
- Remote, can work from London or Dublin
- 10+ years of experience in Account Management or post-sales roles within SaaS
- 5+ years of direct people leadership experience
The work
- Lead, coach, and develop a high-performing account management team
- Directly manage priority accounts and join key customer conversations
- Set strategic direction for the team and align customer success initiatives
- Monitor and optimize delivery quality across all accounts