OpenRouter
7 days ago
Customer Success Manager
Onsite · San Francisco Bay Area, California San Francisco Bay Area, California
full time
speedrun
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AI TL;DR
You will manage a portfolio of enterprise accounts to drive adoption and growth at OpenRouter. This role requires a blend of strategic planning and technical execution in the AI space.
AI match
Solid listing · 60/100 against the market band on this page.
Interview prep for this job
- What would you ship in the first month as Customer Success Manager at OpenRouter?
- Which tradeoff in the description would you ask about first?
- How do you explain a production incident to this team?
- What would you measure in the first two weeks?
- Which part of your last project maps to this stack?
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Job description
You will manage a portfolio of enterprise accounts to drive adoption and growth at OpenRouter. This role requires a blend of strategic planning and technical execution in the AI space.
Details
- San Francisco Bay Area, California
- Full-time position
- Experience in AI-first companies or technical SaaS platforms
The work
- Create plans to help customers maximize the use of OpenRouter
- Lead commercial discussions to expand customer usage
- Define and track success criteria for customer outcomes
- Act as the voice of the customer for internal teams