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Yuno

7 days ago

Technical Account Manager

Remote · Brazil Brazil

pythonjavascriptnodegogolang

speedrun

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AI TL;DR

You will manage technical relationships with strategic accounts in Latin America while leading a team of Technical Account Managers. This role involves solving complex integration challenges and collaborating with various teams to enhance customer experiences.

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  3. How do you explain a production incident to this team?
  4. What would you measure in the first two weeks?
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Job description

You will manage technical relationships with strategic accounts in Latin America while leading a team of Technical Account Managers. This role involves solving complex integration challenges and collaborating with various teams to enhance customer experiences.

Details

  • Remote, Brazil
  • 5+ years of experience
  • Skills: Python, JavaScript, Node.js, Golang

The work

  • Serve as the senior technical point of contact for strategic accounts
  • Lead discussions on technical strategy and incident management
  • Define best practices for onboarding and integration delivery
  • Collaborate with Product and Development teams to customize platform capabilities