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Mercury Technologies

7 days ago

Senior Benefits Account Manager

Remote · San Francisco, CA, New York, NY, Portland, OR, or Remote within United States San Francisco, CA, New York, NY, Portland, OR, or Remote within United States

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AI TL;DR

You will guide customers in designing their benefits packages and manage the enrollment process. This role requires a licensed broker to ensure smooth operations and customer satisfaction.

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Solid listing · 60/100 against the market band on this page.

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  1. What would you ship in the first month as Senior Benefits Account Manager at Mercury Technologies?
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  3. How do you explain a production incident to this team?
  4. What would you measure in the first two weeks?
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Job description

You will guide customers in designing their benefits packages and manage the enrollment process. This role requires a licensed broker to ensure smooth operations and customer satisfaction.

Details

  • Remote within the United States
  • $109,500—$136,900 USD for employees outside major cities; $121,700—$152,100 USD for employees in major cities
  • Active Life & Health broker license required
  • Experience selling or administering small group benefits across multiple states

The work

  • Guide customers in designing their benefits packages
  • Own the end-to-end enrollment process
  • Communicate proactively with customers to resolve issues
  • Manage the client lifecycle at renewal