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ClickUp

7 days ago

Automations Engineer, Post Sales Systems

Remote · United States United States

pythonjavascriptsql full time

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AI TL;DR

You will design and maintain automation systems for ClickUp's post-sales support team. This role involves translating workflows into intelligent automations to enhance customer experience.

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Clear role · 80/100 against the market band on this page.

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  1. What would you ship in the first month as Automations Engineer, Post Sales Systems at ClickUp?
  2. Which tradeoff in the description would you ask about first?
  3. How do you explain a production incident to this team?
  4. What would you measure in the first two weeks?
  5. Which part of your last project maps to this stack?

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Job description

You will design and maintain automation systems for ClickUp's post-sales support team. This role involves translating workflows into intelligent automations to enhance customer experience.

Details

  • Remote work in the United States
  • 3–5+ years of experience
  • Skills: Python, JavaScript, SQL, Zendesk expertise

The work

  • Design and build automations in Zendesk to reduce repetitive support work
  • Develop AI-driven workflows using Zendesk AI and custom integrations
  • Ensure seamless data flow between Zendesk, Salesforce, and other tools
  • Monitor automation health and gather feedback for continuous improvement