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ClickUp

7 days ago

Senior Technical Account Manager - Customer Success (EMEA)

Remote · Ireland Ireland

full time

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AI TL;DR

You will manage customer relationships and ensure their success with ClickUp's platform. This role involves onboarding, account health management, and driving AI adoption.

AI match

Solid listing · 60/100 against the market band on this page.

Interview prep for this job

  1. What would you ship in the first month as Senior Technical Account Manager - Customer Success (EMEA) at ClickUp?
  2. Which tradeoff in the description would you ask about first?
  3. How do you explain a production incident to this team?
  4. What would you measure in the first two weeks?
  5. Which part of your last project maps to this stack?

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Job description

You will manage customer relationships and ensure their success with ClickUp's platform. This role involves onboarding, account health management, and driving AI adoption.

Details

  • Remote, based in Ireland
  • Full-time position
  • Skills required: Go

The work

  • Guide new teams through implementation and onboarding
  • Monitor account health and user adoption
  • Collaborate with customers to optimize processes and solutions
  • Drive adoption of ClickUp AI and provide technical training