Socket.dev
7 days ago
Technical Account Manager, Commercial
Remote · United States United States
pythonjavascripttypescriptdockerfigmaswift
full time
speedrun
Match & cover letter
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Source: speedrun
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AI TL;DR
You will manage customer success for commercial clients, ensuring they effectively use Socket's products. This role combines technical support with strategic account management.
AI match
Clear role · 80/100 against the market band on this page.
Interview prep for this job
- What would you ship in the first month as Technical Account Manager, Commercial at Socket.dev?
- Which tradeoff in the description would you ask about first?
- How do you explain a production incident to this team?
- What would you measure in the first two weeks?
- Which part of your last project maps to this stack?
Five questions are free. The rest are Pro. See Pro
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Job description
You will manage customer success for commercial clients, ensuring they effectively use Socket's products. This role combines technical support with strategic account management.
Details
- Remote, United States
- 3+ years in a technical customer-facing role
- Skills: Python, JavaScript, TypeScript, Docker
The work
- Own post-sales relationships as the main technical advisor
- Lead technical onboarding for new enterprise customers
- Investigate and resolve integration and configuration issues
- Run discovery conversations to understand customer goals