Socket.dev
7 days ago
Technical Account Manager, Enterprise
Remote · United States United States
pythonjavascripttypescriptdockerfigmaswift
full time
speedrun
Match & cover letter
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Source: speedrun
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AI TL;DR
You will manage customer success for large enterprise accounts, ensuring they effectively use Socket's products. This role involves technical onboarding, troubleshooting, and building strong relationships with clients.
AI match
Clear role · 80/100 against the market band on this page.
Interview prep for this job
- What would you ship in the first month as Technical Account Manager, Enterprise at Socket.dev?
- Which tradeoff in the description would you ask about first?
- How do you explain a production incident to this team?
- What would you measure in the first two weeks?
- Which part of your last project maps to this stack?
Five questions are free. The rest are Pro. See Pro
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Job description
You will manage customer success for large enterprise accounts, ensuring they effectively use Socket's products. This role involves technical onboarding, troubleshooting, and building strong relationships with clients.
Details
- Remote, United States
- 4+ years in a technical customer-facing role
- Skills: Python, JavaScript, TypeScript, Docker
The work
- Own post-sales relationship as the main point of contact
- Lead technical onboarding for new enterprise customers
- Investigate and resolve integration and configuration issues
- Run discovery conversations to understand customer goals