Socket.dev
7 days ago
Technical Account Manager (UK, EMEA)
Remote · United Kingdom United Kingdom
pythonjavascripttypescriptfigmaswift
full time
speedrun
Match & cover letter
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Source: speedrun
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AI TL;DR
You will manage customer success for European clients, ensuring they effectively use our product. This role involves technical onboarding, troubleshooting, and building strong relationships with customers.
AI match
Clear role · 80/100 against the market band on this page.
Interview prep for this job
- What would you ship in the first month as Technical Account Manager (UK, EMEA) at Socket.dev?
- Which tradeoff in the description would you ask about first?
- How do you explain a production incident to this team?
- What would you measure in the first two weeks?
- Which part of your last project maps to this stack?
Five questions are free. The rest are Pro. See Pro
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Job description
You will manage customer success for European clients, ensuring they effectively use our product. This role involves technical onboarding, troubleshooting, and building strong relationships with customers.
Details
- Remote, based in the United Kingdom
- 6+ years in a technical customer-facing role
- Experience with JavaScript, Python, TypeScript
- Familiarity with CI/CD platforms
The work
- Own post-sales relationships as the main technical advisor
- Lead technical onboarding for new enterprise customers
- Investigate and resolve integration and configuration issues
- Conduct architecture reviews and security posture assessments