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arb-interactive

6 days ago

Head of Fulfillment and Merchandising

Remote · United States United States

sql player operationsparttime

ashby

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AI TL;DR

You will manage the fulfillment and merchandising processes for ARB Interactive, ensuring a smooth redemption experience. This remote role involves collaborating with various teams to scale operations effectively.

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Clear role · 80/100 against the market band on this page.

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  1. What would you ship in the first month as Head of Fulfillment and Merchandising at arb-interactive?
  2. Which tradeoff in the description would you ask about first?
  3. How do you explain a production incident to this team?
  4. What would you measure in the first two weeks?
  5. Which part of your last project maps to this stack?

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Job description

You will manage the fulfillment and merchandising processes for ARB Interactive, ensuring a smooth redemption experience. This remote role involves collaborating with various teams to scale operations effectively.

Details

  • Remote, work from anywhere in the US
  • 6+ years in e-commerce operations or merchandising, including 2+ years in leadership
  • Skills: SQL

The work

  • Own the end-to-end redemption pipeline from order intake to delivery
  • Manage fulfillment vendors and drive down fulfillment ticket volume
  • Oversee the Boxes catalog and source new items and vendors
  • Build and lead a small team as volume scales