ada18
Jul 21
Customer Solutions Consultant II
Remote Remote · Remote - United Kingdom
customer experience
greenhouse
Match & cover letter
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Job description
You will support clients in optimizing their AI-powered customer experience solutions. This role involves managing client relationships and ensuring successful deployment and adoption of Ada's technology.
Details
- Remote - United Kingdom
- 4+ years in customer success or solutions consulting, preferably within SaaS or AI technology environments
The work
- Act as the primary point of contact for clients, addressing questions and ensuring a seamless partnership experience
- Manage a book of business to ensure clients achieve measurable outcomes tied to their goals
- Partner with clients to deploy and scale their customer experience programs
- Guide clients through integrations and system architecture across SaaS and API environments