Service Desk Technician II

Onsite Washington, District of Columbia, United States

information technology

greenhouse

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Job description

Join the ACLU as a Service Desk Technician II, providing technical support to staff in Washington, DC. This role involves troubleshooting and managing end-user requests in a hybrid work environment.

Details

Washington, DC, in-office four days a week
$89,020 annual salary
1+ years of experience in technical support or help desk role

The work

Provide onsite and remote technical support for end-users
Manage and troubleshoot requests in an Active Directory and Office 365 environment
Log and resolve incidents and requests
Support and troubleshoot issues with Microsoft Windows, Office, and MacOS