Customer Success Associate - Renewable Energy

Onsite Berlin HQ

business operations

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Job description

Join our Customer Success team in Berlin to support clients in maximizing the value of our sustainable energy solutions. You'll coordinate onboarding processes and ensure customer satisfaction while working closely with various teams.

Details

Berlin, work from office
Full-time position
Experience in B2B customer support is a plus
Fluent in German and English

The work

Provide personal support to customers to ensure their long-term success
Coordinate the onboarding process for new clients
Handle and prioritize incoming customer inquiries
Maintain high data quality in CRM systems