jetbrains
9 days ago
Senior Support Engineer (ReSharper)
Remote · Berlin; Munich; Remote
.net support
arbeitnow
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AI TL;DR
You will support developers by resolving complex technical issues related to .NET tools. This role involves collaborating with product teams to enhance user experience and improve developer tools.
AI match
Solid listing · 60/100 against the market band on this page.
Interview prep for this job
- What would you ship in the first month as Senior Support Engineer (ReSharper) at jetbrains?
- Which tradeoff in the description would you ask about first?
- How do you explain a production incident to this team?
- What would you measure in the first two weeks?
- Which part of your last project maps to this stack?
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Job description
You will support developers by resolving complex technical issues related to .NET tools. This role involves collaborating with product teams to enhance user experience and improve developer tools.
Details
- Remote work available
- Strong base salary, competitive pay based on skills and experience
- Proficiency with .NET technology stack and Microsoft Visual Studio required
- Fluency in English with strong communication skills
The work
- Investigate and resolve complex technical issues submitted by users worldwide
- Reproduce edge-case user scenarios and submit detailed bug reports
- Collaborate with developers and QA engineers to share product feedback
- Create knowledge base articles and troubleshooting guides for users