AI Support Analyst

Onsite Atlanta; Boston; Charlotte; Chicago; Dallas; Los Angeles; New York; San Francisco

pythonsql information technology

greenhouse

Match & cover letter

Create a profile to see your match and get a cover letter for this role.

Create profile and match

Job description

You will support the adoption and operation of AI tools at Accordion, ensuring smooth technical assistance and user training. This role involves troubleshooting, documentation, and collaboration with various teams.

Details

Atlanta, Boston, Charlotte, Chicago, Dallas, Los Angeles, New York, San Francisco, in-office work
$60,000 to $75,000 annual salary plus benefits and bonus
2–4 years experience in IT support or AI tool management
Python proficiency required

The work

Serve as helpdesk escalation point for AI-related issues
Troubleshoot incidents involving various AI applications
Maintain documentation of known issues and best practices
Support AI training and coordinate learning sessions