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acommerce

Sep 03

Client Growth Associate

Onsite Bangkok, Thailand

go product development

greenhouse

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Job description

You will manage client onboarding and growth strategies for a leading SaaS product in Bangkok. This role involves collaborating with various teams to enhance the client experience and drive ecommerce success.

Details

  • Bangkok, Thailand, work from office
  • Experience in managing client operations in a SaaS context
  • Bachelor Degree, MBA or higher
  • Strong communication skills in English

The work

  • Plan and execute SaaS client onboarding and growth strategies
  • Develop service procedures and document customer service actions
  • Analyze statistics and compile accurate reports
  • Collaborate with teams to optimize client experience and GTM strategy