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Lightspeedhq

2 days ago

Dutch speaking Support Specialist

Onsite Berlin

androidios customers

arbeitnow

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Job description

Join Lightspeed's Support team in Berlin to assist hospitality customers with various technical issues. You'll work closely with global teams to troubleshoot and resolve customer inquiries.

Details

  • Berlin, work from office
  • Previous customer service experience required
  • Fluent in Dutch and English
  • Basic experience with iOS and Android

The work

  • Provide support via phone, chat, and email
  • Troubleshoot and resolve customer issues
  • Document and track customer interactions
  • Assist in identifying and escalating product issues