Technical Support Specialist, Hospitality - German speaking (all genders)

Onsite Berlin

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Job description

You will provide technical support and customer service to strategic accounts in Berlin. This role involves optimizing business processes and strengthening account partnerships.

Details

Berlin, work from office
Extensive customer service experience in a technical support role
Prior experience in the Hospitality industry
Excellent verbal and written communication skills in German and English

The work

Deliver exceptional technical assistance and customer service to Strategic Accounts
Optimize business processes for high-value clients
Facilitate seamless transitions for new Strategic accounts
Manage high-stakes technical escalations and ensure customer satisfaction