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accela

Sep 17

Consultant

Remote · Remote Based - US Remote Based - US

javascriptsql professional services

greenhouse

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AI TL;DR

You will support government clients by managing system administration and enhancements for Accela's SaaS solutions. This remote role requires strong problem-solving skills and experience in IT business systems.

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  3. How do you explain a production incident to this team?
  4. What would you measure in the first two weeks?
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Job description

You will support government clients by managing system administration and enhancements for Accela's SaaS solutions. This remote role requires strong problem-solving skills and experience in IT business systems.

Details

  • Remote based - US
  • $95,000 - $110,000 annual salary
  • Experience with Accela Civic Platform and enterprise information systems required
  • Skills: JavaScript, SQL

The work

  • Manage ticket intake and triage from customer contacts
  • Build and modify workflows, business rules, and automations
  • Create and update reports using SSRS and Crystal Reports
  • Provide proactive guidance on client-led testing for major releases