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veeamsoftware

3 days ago

Senior Manager, Customer Success Engineering

Remote

awsgoazure ww customer success 1009886

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Job description

You will lead a team of Customer Success Engineers to enhance customer outcomes at Veeam. This role involves strategic planning and hands-on execution to ensure customer satisfaction and success.

Details

  • Remote work
  • 8+ years of customer-facing technical experience
  • 3+ years of people leadership experience
  • Skills: AWS, Azure, Go

The work

  • Lead and develop a team of Customer Success Engineers
  • Set performance standards for onboarding and adoption
  • Monitor customer health and renewal readiness
  • Partner with cross-functional teams to align customer success activities