Technical Success Manager

Onsite Bangalore, India (Hybrid)

pythonjavascriptdocker revenue

greenhouse

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Job description

You will serve as a technical bridge between ABBYY's platform and customer systems in Bangalore. Your role involves hands-on work with intelligent document processing and ensuring customers maximize the platform's value.

Details

Bangalore, Hybrid work
5+ years in a technical customer-facing role
Skills: Python, JavaScript, Docker

The work

Run value discovery sessions to assess customer technical environments
Map gaps between current and desired architecture for stakeholders
Act as a trusted technical advisor on product capabilities and best practices
Troubleshoot technical issues and monitor customer engagement metrics