IT Support Specialist 2nd Level (m/w/d)

Onsite Munich

information systems

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Job description

You will provide second-level IT support for employees and subsidiaries in Munich. Your role includes ensuring the smooth operation of client infrastructure and resolving technical issues.

Details

Munich, work from office
Salary according to IG Metall Tarifvertrag
Experience as IT-Systemadministrator or similar required
Skills in Microsoft operating systems, Microsoft Office, and networking

The work

Provide second-level support for technical IT inquiries
Ensure smooth operation of client infrastructure and resolve technical issues
Handle service requests independently and develop sustainable solutions
Support users with complex IT problems and optimize support processes