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Open Xchange Gmbh

19 days ago

Senior Professional Services Engineer - OX App Suite (m/f/d)

Onsite · Germany

pythonkubernetesredis

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AI TL;DR

You will manage customer relationships and resolve technical issues for a major hosting client in Germany. This role involves hands-on work with various technologies and requires strong communication skills.

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Clear role · 80/100 against the market band on this page.

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  1. What would you ship in the first month as Senior Professional Services Engineer - OX App Suite (m/f/d) at Open Xchange Gmbh?
  2. Which tradeoff in the description would you ask about first?
  3. How do you explain a production incident to this team?
  4. What would you measure in the first two weeks?
  5. Which part of your last project maps to this stack?

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Job description

You will manage customer relationships and resolve technical issues for a major hosting client in Germany. This role involves hands-on work with various technologies and requires strong communication skills.

Details

  • Germany, work from office
  • Experience in a customer-facing technical role
  • Skills: Python, Kubernetes, Redis
  • Fluency in German and good written and spoken English required

The work

  • Maintain customer relationships through regular calls and on-site visits
  • Build reference labs and generate configurations
  • Analyze and resolve technical issues across the OX App Suite 8 stack
  • Support customers through upgrades and new feature rollouts