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sofi

5 days ago

Litigation Operations Manager (Recovery)

Onsite FL - Jacksonville, UT - Cottonwood Heights, TX - Frisco, NC - Charlotte, NY - New York City

collections admin and strategy

greenhouse

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Job description

You will manage a growing litigation caseload for defaulted loans across multiple networks. This role involves oversight, case review, and collaboration with internal and external legal teams.

Details

  • Location: Jacksonville, FL; Cottonwood Heights, UT; Frisco, TX; Charlotte, NC; New York City, NY
  • 5+ years of litigation paralegal experience
  • Bachelor's degree with ABA-approved Paralegal certification or Associates/Bachelor’s degree in paralegal studies

The work

  • Oversee active litigation placements with attorney networks for Personal Loans, Student Loans, and Credit Card accounts
  • Review individual cases and ensure proper documentation is available
  • Act as a liaison between external litigation network and SoFi’s in-house counsel
  • Track performance metrics and deliver regular portfolio reporting to management