Client Experience Manager

Onsite New York, New York, United States

awsazure client experience

greenhouse

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Job description

You will manage client relationships and ensure satisfaction while driving account growth in New York City. This role requires strong communication and technical skills to align client needs with Abacus's services.

Details

New York City, in-office role
Experience in client relationship management and account growth
Skills in AWS and Azure

The work

Serve as the primary point of contact for assigned clients
Conduct regular business reviews to understand client objectives
Coordinate with internal teams to resolve client issues and manage escalations
Identify and progress commercial opportunities within assigned accounts