You will provide technical support to clients in the financial sector, ensuring timely resolution of issues. This role requires strong communication and troubleshooting skills.
Details
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Chicago, Frisco, or New York, work from office
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3+ years of experience in IT support or related role
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Associate degree in a technology-related field or equivalent experience
The work
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Serve as the initial point of contact for client support requests
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Triage, prioritize, and manage assigned tickets
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Troubleshoot standard desktop and software issues
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Communicate proactively with clients and internal teams
