Sr. Sustaining and Forward Deployed Engineer

Onsite United States

pythonawskubernetes engineering

greenhouse

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Job description

You will manage production operations and incident response for our platform while working directly with customers. This role requires hands-on software development and technical problem-solving in a collaborative environment.

Details

United States, not remote
10+ years of experience
Skills: Python, AWS, Kubernetes

The work

Act as a senior technical escalation point during production incidents
Lead real-time incident triage, mitigation, and recovery efforts
Own post-launch reliability and operational quality of core systems
Engage directly with strategic customers to solve technical challenges