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Airbnb

22 days ago

Community Support Forecasting and Demand Planning Analyst

Onsite · United States United States

pythonsql community support

greenhouse

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AI TL;DR

You will analyze demand forecasting and capacity planning for Airbnb's Community Support team. This role involves using advanced analytics to optimize resource allocation and improve service levels.

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Clear role · 80/100 against the market band on this page.

Interview prep for this job

  1. What would you ship in the first month as Community Support Forecasting and Demand Planning Analyst at Airbnb?
  2. Which tradeoff in the description would you ask about first?
  3. How do you explain a production incident to this team?
  4. What would you measure in the first two weeks?
  5. Which part of your last project maps to this stack?

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Job description

You will analyze demand forecasting and capacity planning for Airbnb's Community Support team. This role involves using advanced analytics to optimize resource allocation and improve service levels.

Details

  • United States, Remote Eligible
  • $168,000—$210,000 USD
  • 10+ years of experience
  • Skills: Python, SQL

The work

  • Own demand forecasting across all Global Operations teams and channels.
  • Design and maintain forecasting models using statistical techniques.
  • Present forecast assumptions and recommendations to senior leadership.
  • Collaborate with cross-functional stakeholders to embed planning outputs into decision-making.