Technical Account Manager

Onsite Toronto

swift professional services

greenhouse

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Job description

You will be the primary technical contact for AfterShip's Enterprise customers in Toronto, ensuring their success with our solutions. This role involves leading technical setups, providing support, and managing migrations for enterprise accounts.

Details

Toronto, work from office
$111,000 - $150,000 CAD on-target earnings
3+ years experience in customer-facing technical roles
Skills: swift

The work

Lead end-to-end technical setup and configuration for enterprise customers.
Provide ongoing technical support to ensure smooth operations and customer satisfaction.
Manage and execute migration processes for enterprise accounts.
Act as the primary technical contact for enterprise clients, addressing escalated issues.