Technical Account Manager

Onsite Austin, Texas / Lehi, Utah

swift professional services

greenhouse

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Job description

You will be the primary technical contact for AfterShip's Enterprise customers, ensuring their success with our solutions. This role involves troubleshooting, managing migrations, and providing ongoing support to enhance customer satisfaction.

Details

Austin, Texas / Lehi, Utah, work from office
$92,000 - $150,000 USD on-target earnings
3+ years experience in customer-facing technical roles
Skills: IT consulting, media technologies, database management, application development, big data, analytics, solution designing, devops, ERP, REST API

The work

Lead end-to-end technical setup and configuration for enterprise customers.
Provide ongoing technical support to ensure smooth operations and customer satisfaction.
Manage and execute migration processes for enterprise accounts.
Act as the primary technical contact for enterprise clients, addressing escalated issues.