Customer Success Manager

Onsite Toronto

customer success

greenhouse

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Job description

You will manage a strategic portfolio of over 100 accounts in Toronto. This role focuses on driving customer success through data-driven strategies and high-touch engagements.

Details

Toronto, hybrid work setup
CAD $95,000 OTE - $120,000 OTE
3–5 years in Customer Success or Account Management
Experience managing 50+ accounts

The work

Own the health and growth of your book of business
Lead Quarterly Business Reviews for key accounts
Drive adoption, renewals, and expansion across segments
Identify and mitigate risks for at-risk accounts