Senior Technical Account Manager

Remote Remote · Remote - U.S.

pythonjavaswiftandroidios technical account management

greenhouse

Match & cover letter

Create a profile to see your match and get a cover letter for this role.

Create profile and match

Job description

You will serve as a technical advisor for enterprise clients, helping them maximize their use of Airship's platform. This role involves managing escalations, strategic planning, and mentoring other team members.

Details

Remote - U.S.
$100,000-$125,000 USD per year
7+ years of technical, client-facing experience
Skills: Python, Java, Swift, APIs, Linux, iOS, Android

The work

Serve as the primary technical point of contact for enterprise clients
Manage customer escalations and ensure rapid resolution
Drive technical account planning and lead business reviews
Provide guidance on product integrations and system optimization