Customer Service Specialist - Japanese (Bangkok)

Onsite Bangkok (Central World Office)

market development

greenhouse

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Job description

Join Agoda's customer service team in Bangkok, where you'll assist travelers and partners through various communication channels. This role offers a chance to enhance your customer service skills in a dynamic environment.

Details

Bangkok, Central World Office
Attractive annual salary, above market rate
Experience in customer service roles is desirable but not essential
Willing to work in Graveyard (midnight shift) and on public holidays and weekends

The work

Deliver excellent customer service via phone and email
Handle high volume of inquiries from clients and customers
Meet individual and team goals (KPIs)
Identify work process improvements