Customer Service Specialist – Chinese (Based in Bangkok)

Onsite Bangkok, Thailand

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Job description

Join Agoda's customer service team in Bangkok, where you'll assist customers through various communication channels. This role offers a chance to enhance your skills in a dynamic environment.

Details

Bangkok, Thailand, office-based
Salary above market rate
Experience in customer service roles is desirable but not essential
Willing to work in graveyard shifts, public holidays, and weekends

The work

Deliver excellent customer service via phone and email
Handle high volume of inquiries from clients and customers
Meet individual and team goals
Identify work process improvements