Customer Experience Specialist Budapest

Onsite Shanghai, China

global service verticals (gsv)

greenhouse

Match & cover letter

Create a profile to see your match and get a cover letter for this role.

Create profile and match

Job description

Join Agoda as a Customer Experience Specialist in Bangkok, where you'll enhance customer service skills in a dynamic environment. This role involves managing customer inquiries and improving service processes.

Details

Bangkok, Thailand, office-based
Attractive annual salary above market rate
5-day working week, including weekends and public holidays
Fluent in spoken and written English required

The work

Deliver excellent customer service through phone and email
Handle high volume of inquiries from clients and customers
Meet individual KPIs and team goals
Identify work process improvements