Remote Response Associate, Roadside Assistance (CSR)

Remote Remote · Mississippi Remote

go cc roadside

greenhouse

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Job description

Join Agero as a Remote Response Associate to assist stranded drivers across the U.S. You'll provide support during roadside emergencies, ensuring customer safety and satisfaction.

Details

Remote, must reside in Mississippi
1+ years of customer service experience

The work

Handle high-volume calls from stranded motorists
Dispatch assistance accurately to service providers
De-escalate situations using active listening and empathy
Utilize multiple digital tools to track service progress