Onsite, Total Case Specialist, Kia Care (Customer Service Rep)

Onsite Clarksville, Tennessee, On Site

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Job description

Join Agero as a Total Case Specialist in Clarksville, TN, where you'll assist customers with vehicle-related inquiries and technical support. This role requires strong communication skills and the ability to handle a high volume of cases with empathy and professionalism.

Details

Clarksville, Tennessee, On Site
$16.50 per hour
1+ years of customer service or technical support experience
Must live within 50 miles of Clarksville

The work

Handle inbound calls and provide technical support for Kia Care
Resolve customer issues related to warranty coverage and repair assistance
Act as a liaison between customers, dealerships, and Kia
Document case details and customer interactions accurately