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hey contact heroes GmbH

7 days ago

🇩🇪 Kundenservice Mobilfunk Inbound - innerhalb der EU (ausgenommen: Deutschland)

Remote Remote · Europe

customer service

remotive

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Job description

Join a remote customer service team supporting a major mobile brand in Europe. You'll handle inbound calls related to prepaid products and services.

Details

  • 100% remote within the EU (excluding Germany)
  • Freelancer status required
  • German language skills at C1/C2 level
  • Experience in telephone customer service is a plus

The work

  • Handle inbound calls regarding prepaid products, tariffs, and technical inquiries
  • Work flexible hours based on project needs
  • Issue proper invoices according to local regulations
  • Maintain a quiet home office environment