linear
Jun 17
Customer Success Manager, Enterprise
Remote Remote · North America
gtmfulltime
ashby
Match & cover letter
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Job description
You will manage relationships with Linear's top customers and ensure they maximize the value of our product. This remote role is crucial for onboarding, support, and customer satisfaction.
Details
- Remote, candidates must be based in North America
- 5+ years relevant work experience in a technical customer-facing role
- SaaS and startup experience required
The work
- Develop and maintain relationships with key stakeholders at major customer accounts
- Drive customer onboarding and training on Linear’s features
- Advocate for customer needs internally, collaborating with product and support teams
- Help customers use Linear to achieve business outcomes