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linear

Sep 04

Customer Success Manager, Growth

Remote Remote · North America

gtmfulltime

ashby

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Job description

You will manage relationships with Linear's top customers and ensure they get the most value from our product. This role involves onboarding, support, and advocating for customer needs.

Details

  • Remote, candidates must be based in North America
  • 3+ years relevant work experience in a technical customer-facing role
  • SaaS and startup experience required
  • Competitive salary and equity

The work

  • Develop and maintain relationships with key stakeholders at mid-market customers
  • Become a product expert and assist customers in using Linear
  • Drive customer onboarding and training on Linear’s features
  • Advocate for customer needs internally and collaborate with teams