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sofi

5 days ago

Home Equity Processor

Onsite Charlotte, NC

loans ops - processing

greenhouse

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Job description

You will process home equity loan applications in Charlotte, NC, ensuring accuracy and timely communication. This role requires attention to detail and excellent customer service skills.

Details

  • Charlotte, NC, work from office
  • $27.20—$31.28 USD per hour
  • 2+ years of mortgage processing industry experience preferred
  • Knowledge of Encompass LOS

The work

  • Process and manage a pipeline of 30-50 home equity loans
  • Provide excellent customer service and communication with clients and internal teams
  • Gather and analyze documentation for underwriting approval
  • Adapt to changing mortgage guidelines and maintain productivity standards