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elastic

4 days ago

Collections Associate

Onsite Costa Rica

accounting

greenhouse

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Job description

You will be responsible for collecting payments on outstanding accounts and managing customer inquiries. This role requires strong communication and time-management skills in a fast-paced environment.

Details

  • Costa Rica, work from office
  • 2+ years of professional experience in A/R & Collections
  • Proficiency in MS Office, G-Suite applications, advanced Excel skills including pivot tables and VLOOKUPs

The work

  • Collect on business-to-business accounts to reduce Accounts Receivable
  • Contact customers via email and phone to secure outstanding balances
  • Resolve Unapplied and Unidentified Cash Payments
  • Process customer credit card payments and address declines